(07)
A radio station lacked a centralized documentation system for specialized talk radio programming, creating operational inefficiencies and the risk of lost archival recordings.
(05)
(06)
A small financial education startup needed a privacy policy compliant with GDPR, CCPA, and other privacy laws to support operations and customer service.
A nonprofit implemented a new facilities ticketing system to streamline tasks and projects during expansion, improving prioritization and visibility.
(03)
(04)
A radio station needed to expand its physical library and update its music system to remain competitive while supporting programming, the creation of playlists, artist segments, and on-air host use.
The project converted an individual shelter into a family overflow facility in underserved communities by expanding staffing and relocating client resources to support the transition.
(01)
(02)
Multiple departments lacked a formal system for project intake, resulting in unclear roles, responsibilities, and processes. I developed a structured intake process and communication plan so teams understood how projects would begin, who to involve at each stage, and how to escalate issues efficiently.
A new startup needed an employee handbook to ensure compliance with employment laws, clearly define workplace policies, and establish expectations for employees. Without a formal handbook, the company risked legal exposure, inconsistent practices, and unclear guidance for staff.
Building structured systems that govern change, ensure continuity, and strengthen organizational integrity.
Building structured systems that govern change, ensure continuity, and strengthen organizational integrity.
Portfolio
Projects
Optimizing everyday works to drive efficiency
Operational Strategy
(01)
A non-profit organization lacked centralized procurement guidelines that allowed individual departments to contract vendors, creating fragmented communication, operational bottlenecks, and a single vendor monopoly that inflated costs.